Organising company events — a guide for the office manager in a public sector organisation

A public-sector event runs on two timelines: the one guests see, and the one procurement requires. The guest arrives to find a bilingual programme, no wait at registration, working microphones and a room that feels deliberate. Behind that: weeks of approvals, itemised quotes, supplier declarations and a paper trail that survives a freedom-of-information request.

This guide puts those two timelines in order. It is written by the crew who build the room and run the sound, not by people who forward your brief elsewhere.

The venue decides half your decisions

Book the room before anything else. Not because it is the largest line in the budget, but because the room determines what is possible. A ministry atrium has power and rigging points; a rented conference hotel may not let you touch the ceiling. A venue that says it has a sound system often means a ceiling speaker suitable for announcements, not a programme with speeches in two languages and a performance.

Ask three questions when you visit: where the power is, what can be fixed to the walls or ceiling, and whether the venue provides tech staff or expects you to. If the answer to the last one is silence, you are bringing everything.

What guests experience, in order

Guests do not remember production. They remember waiting in a corridor because registration was not ready, or a speech they could not hear, or the moment the programme listed one thing and the room delivered another.

Registration starts the evening. If it is slow, every other timing fails. You need a table, two people minimum, a printed list as backup when the laptop fails, and badges that go on without confusion. Decide whether guests check in by name or by department, and tell the people at the table which.

The programme is next. Public-sector events are almost always bilingual where the staff are, so every speaker needs a working microphone and someone needs to have tested that both languages are audible everywhere in the room, including the back corner near the fire exit where sound goes to die. If there is a presentation, it must be readable from the last row. If there is a performance, it cannot start until the room is quiet, which means the host has to know when to call for attention.

Catering happens in two modes: served or open. Served is predictable but requires kitchen access and timing. Open means a queue, and a queue means guests are not listening to anything else. Alcohol is minimal or absent at public-sector events, so coffee quality matters more than it would elsewhere.

What procurement actually needs

Every supplier above the threshold must be able to document what was delivered and at what unit cost. That is not about distrust; it is about the journalist who files a request six months later.

An itemised quote survives that request. A quote that says 'event production — €X' does not. You need lines: sound system, lighting rig, two technicians for six hours, stage build, four microphones, projector and screen. If something was rented, the line says rented. If it was labour, it says how many people for how long.

Some suppliers write one number and then subcontract every line to people they have never worked alongside, earning on every referral. Others send their own crew, the one that writes the quote and then turns up at seven in the morning with the truck. The second kind can tell you on the phone whether your room will fight the microphones. The first kind cannot, because they have never been in your room.

Request written quotes from at least three suppliers if the threshold requires it. Give every supplier the same brief: date, location, expected guest count, programme outline, any accessibility requirements. Compare the quotes line by line, not topline number to topline number.

The things that go wrong

The venue double-booked, or the person who promised you the room was not authorised to promise it. Confirm the booking in writing and keep that confirmation where you keep insurance documents.

The schedule assumed setup happens instantly. It does not. A stage that seats twelve people for a panel takes three hours to build, longer if the venue has stairs. Lighting that looks deliberate requires a technician in the ceiling for half a day. Schedule access to the venue no later than the morning of the event, earlier if there is a stage.

The programme overran and catering was ready when no one could leave the room. Tell catering the programme start time and the earliest time guests could plausibly be free. If a speech is scheduled for seventeen minutes, call it twenty.

No one tested the microphones with the person actually speaking. A microphone that worked during sound check will feed back when someone leans in, or fail entirely if the speaker turns their head. The tech does not know your speakers; you do. Bring them to sound check or accept that the first minute of their speech is adjustment.

Accessibility was an assumption, not a question. Ask explicitly: step-free access to the stage, induction loop for hearing aids, seating for guests who cannot stand through a reception, dietary requirements flagged before the caterer starts prep.

Timing: when to settle what

Eight weeks before: venue and date confirmed in writing, programme outline agreed, approximate guest count.

Six weeks: request quotes from suppliers, including full itemisation. Confirm bilingual requirements, accessibility needs, and whether the venue provides any equipment or staff.

Four weeks: select suppliers, issue purchase orders if required, confirm delivery and access times with the venue. Book any performance separately — After 5 Events is production and staffing; the live band and DJ roster are sibling brands under the same parent, but booked independently.

Two weeks: final guest count to caterer, printed programme to designer, run-through with host so they know what happens when.

One week: confirm access time with venue and setup crew, print registration list, assign someone to registration who knows the guest list.

Day before: final check with all suppliers, contingency plan if a supplier cancels.

Day of: be on site when setup starts. The person with the building keys is sometimes not the person who said they would be.

What to decide before calling anyone

You now face one decision: whether to manage the separate pieces yourself — venue, catering, tech, staffing, performance — or to work with a production team that can document every line and still send the same people who answer the phone.

Before you call anyone, settle: date, location, guest count as a range, programme outline, budget ceiling, and who in your organisation must approve the spend. The quote you receive will only be as specific as the brief you send.

This guide was written by After 5 Events, the production and staffing side of After 5 OÜ. The crew writing this also builds the room and runs the evening.

Who is writing this

A crew, not a middleman

These guides are written by After 5 Events — the team that grew out of the After 5 band and DJ roster and has stood on the stage itself. We are not an agency that forwards your brief to subcontractors and takes a commission on every line: the people who plan your evening build the stage, run the sound and light, and are in the room when the doors open.

When you get to booking

The pages this guide has probably made you want to ask about.

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